Comac Group - Kegging & bottling plants

Latest news from Blog

17 January 2019
News at the Procurement, Spare Parts Service & Customer Care Department in Comac: Interview to Andrea Morali, Manager of the Unit
Andrea Morali Our blog opens the year 2019 with fresh news - As of Nov, 05 Andrea Morali joined the Comac team as the unit manager of the Procurement, Spare Parts Service and Customer Care Department. continue
20 July 2018
Comac has joined the CFT Group family
CFT In the framework of a strategic industrial plan aimed at grabbing new opportunities on the market, consolidating the brand in the beverage sector and supplying increasingly suitable services with innovative technology, Comac has decided to join its forces, skills and know-how to those of a world-class Italian group, leader in the field. continue
Customized plants

Services

The after-sales is a strategic factor in the relationships between Comac and its Customers.

Comac offers the Customer a relevant technical support in order to ensure a proper functioning of the machines and plants as well as an excellent supplying service and logistics that allow the delivery of spare parts in a short time.

 

An advanced system remote assistance allows to interact directly with the machines and the plants of the Customers checking the operating status and, if necessary, making changes and updates to the software.

 

It is also available a professional technical assistance for specific actions at the Customer's site.

 

 

To request the assistance of one of our technicians call: +39 035/4994211 or send an e-mail to the following address: [email protected]

 

Immediate telephone assistance
Comac engineers are available to provide the customer with the necessary information on checks and operations to be carried out on the machines to restore the operation as soon as possible.
Remote Web Assistance 
Comac engineers can directly access PLC machines to check the status of operation and, if necessary, make changes and updates to the software.
Kit for remote assistance with webcam
It is a kit for remote assistance comprehensive of a wireless webcam that allows the operator to interact with the Comac technicians during the phases of remote assistance.
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Latest news from Blog

Andrea Morali
17 January 2019
News at the Procurement, Spare Parts Service & Customer Care Department in Comac: Interview to Andrea Morali, Manager of the Unit
Our blog opens the year 2019 with fresh news - As of Nov, 05 Andrea Morali joined the Comac team as the unit manager of the Procurement, Spare Parts Service and Customer Care Department.
continue
CFT
20 July 2018
Comac has joined the CFT Group family
In the framework of a strategic industrial plan aimed at grabbing new opportunities on the market, consolidating the brand in the beverage sector and supplying increasingly suitable services with innovative technology, Comac has decided to join its forces, skills and know-how to those of a world-class Italian group, leader in the field.
continue