Comac Group - Kegging & bottling plants

Latest news from Blog

13 April 2017
Comac at the 2017 CBC - Thank you everyone!
Comac at CBC 2017 Like every year, Comac couldn't miss the appointment at the CBC, the Craft Brewers Conference, that was held in Washington this time continue
16 March 2017
Comac, Japan and Lean production - Interview with Federico Monti
Federico Monti A few months ago we talked to Stefano Gotti, our manager for Planning and Scheduling Operations and our Comac champion on Lean production. Today we get back on the subject interviewing Federico Monti continue
Customized plants

Services

The after-sales is a strategic factor in the relationships between Comac and its Customers.

Comac offers the Customer a relevant technical support in order to ensure a proper functioning of the machines and plants as well as an excellent supplying service and logistics that allow the delivery of spare parts in a short time.

 

An advanced system remote assistance allows to interact directly with the machines and the plants of the Customers checking the operating status and, if necessary, making changes and updates to the software.

 

It is also available a professional technical assistance for specific actions at the Customer's site.

 

 

To request the assistance of one of our technicians call: +39 035/4994211 or send an e-mail to the following address: [email protected]

 

Immediate telephone assistance
Comac engineers are available to provide the customer with the necessary information on checks and operations to be carried out on the machines to restore the operation as soon as possible.
Remote Web Assistance 
Comac engineers can directly access PLC machines to check the status of operation and, if necessary, make changes and updates to the software.
Kit for remote assistance with webcam
It is a kit for remote assistance comprehensive of a wireless webcam that allows the operator to interact with the Comac technicians during the phases of remote assistance.
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Latest news from Blog

Comac at CBC 2017
13 April 2017
Comac at the 2017 CBC - Thank you everyone!
Like every year, Comac couldn't miss the appointment at the CBC, the Craft Brewers Conference, that was held in Washington this time
continue
Federico Monti
16 March 2017
Comac, Japan and Lean production - Interview with Federico Monti
A few months ago we talked to Stefano Gotti, our manager for Planning and Scheduling Operations and our Comac champion on Lean production. Today we get back on the subject interviewing Federico Monti
continue