Comac Group - Kegging & bottling plants

Latest news from Blog

11 July 2016

Beer & music, a perfect union!

Birra e musica, un matrimonio perfetto! the right soundtrack can make us change the perception about the beer we are drinking continue
27 June 2016

Comac speeds up on the road to Lean Production - Interview with Stefano Gotti

foto Stefano Gotti News at Comac's production department: as of June 2016, Stefano Gotti is the new manager for Planning and Scheduling Operations. We chatted with Stefano to let him explain his new role and, most of all, to know more about lean production, one of the matters Stefano deals with. continue
Customized plants

Services

The after-sales is a strategic factor in the relationships between Comac and its Customers.

Comac offers the Customer a relevant technical support in order to ensure a proper functioning of the machines and plants as well as an excellent supplying service and logistics that allow the delivery of spare parts in a short time.

 

An advanced system remote assistance allows to interact directly with the machines and the plants of the Customers checking the operating status and, if necessary, making changes and updates to the software.

 

It is also available a professional technical assistance for specific actions at the Customer's site.

 

 

To request the assistance of one of our technicians call: +39 035/4994211 or send an e-mail to the following address: service@comacitalia.it

 

Immediate telephone assistance
Comac engineers are available to provide the customer with the necessary information on checks and operations to be carried out on the machines to restore the operation as soon as possible.
Remote Web Assistance 
Comac engineers can directly access PLC machines to check the status of operation and, if necessary, make changes and updates to the software.
Kit for remote assistance with webcam
It is a kit for remote assistance comprehensive of a wireless webcam that allows the operator to interact with the Comac technicians during the phases of remote assistance.
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